This policy explains how Omkar Real Estate handles personal data, in line with India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. By using this website or sending us an enquiry, you agree to the use of your data as described here.
1. Who we are
Omkar Real Estate is a real estate agency in Navi Mumbai, registered with MahaRERA (Reg. No. A51700042835). Our head office is at Shop No 5, Sai Sankalp, Plot No 68, Sector 3, Pushpak Nagar, Bangarpada, Panvel, Navi Mumbai 410221. For this website, we are the "Data Fiduciary": we decide how and why your data is used.
2. What we collect
Information you give us. When you fill in an enquiry or waitlist form, message us on WhatsApp or call us, we may collect:
- Your name and mobile number
- What you are looking for: renting, buying or selling, preferred location, budget and any details you choose to share
- Your preferred language, if you join our course waitlist
- Anything else you write in a form or message, including property details if you are an owner
Information collected automatically. When you visit the website, we and our service providers may collect basic technical data: the pages you view, the page you came from, your browser and device type, approximate location based on your IP address, and cookie identifiers. See Cookies and tracking.
We do not ask for sensitive information such as bank details, Aadhaar or PAN through this website. Please do not send these through the forms.
3. How we use it
- To reply to your enquiry and send you matching properties, prices, floor plans and site visit details
- To arrange site visits and help with rent agreements, purchases, sales and related paperwork you ask us about
- To tell you when our course launches, if you joined the waitlist
- To keep a record of enquiries and check that they are genuine
- To measure how people find our website and how well our advertising works, and to show our ads to people who have visited our website
- To meet our legal and regulatory obligations, including under RERA
We may send you messages on WhatsApp or call you about your enquiry. If you do not want to hear from us, tell us at any time and we will stop.
4. Who we share it with
We do not sell your personal data. We share it only where needed:
- Property owners, builders and their sales teams, only for a property you have shown interest in, to arrange visits, share prices or complete a deal
- Service providers that help us run the website and our business: Google (Google Sheets and Apps Script, where enquiries are stored; Google Maps; Google Fonts), Meta (WhatsApp and the Meta Pixel), YouTube (property videos) and Cloudflare (website hosting and security)
- Banks, lawyers and registration authorities, only when you ask us to help with a loan, agreement or registration
- Government or law enforcement, when the law requires it
Some of these providers may store data on servers outside India. They process it under their own privacy policies and security standards.
5. Cookies and tracking
Cookies are small files stored on your device. This website uses:
- Meta Pixel, a tool from Meta Platforms. It records visits and actions on our website, such as sending an enquiry or tapping WhatsApp, so we can measure our Facebook and Instagram ads and show ads to people who have visited us. Meta may link this to your Facebook or Instagram account under Meta's privacy policy. You can control ad preferences in your Meta account settings.
- Embedded Google Maps and YouTube videos, which may set their own cookies when they load or play.
- Browser storage on your own device, to remember the latest property listings so pages load faster and to avoid showing you the same pop-up twice. This does not contain your personal details.
You can block or delete cookies in your browser settings. The website will still work, but we may not be able to measure visits.
6. How long we keep it
We keep your enquiry details for as long as we need them to help you and to keep proper business records. We delete them when they are no longer needed, or sooner if you ask us to, unless we are required by law to keep them.
7. Your rights
Under the Digital Personal Data Protection Act, 2023, you have the right to:
- Access: ask what personal data we hold about you and how we use it
- Correction: ask us to correct or update your data
- Erasure: ask us to delete your data
- Withdraw consent: stop us using your data for a purpose you agreed to, such as marketing messages
- Grievance redressal: complain to us, and if you are not satisfied, to the Data Protection Board of India
- Nominate another person to exercise these rights for you in case of death or incapacity
To use any of these rights, contact us using the details below. We may ask you to confirm your identity first.
8. Security
We take reasonable steps to protect your data, including limiting access to our team members who need it and using secure, reputable service providers. No system is completely secure, so we cannot guarantee absolute security of information sent over the internet.
9. Children
This website is meant for adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us their details, please contact us and we will delete them.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.
11. Contact and grievances
For questions about this policy, to exercise your rights, or to raise a complaint, contact us:
- Call or WhatsApp: +91 83699 33239
- Write to us or visit: Omkar Real Estate, Shop No 5, Sai Sankalp, Plot No 68, Sector 3, Pushpak Nagar, Bangarpada, Panvel, Navi Mumbai 410221
- Hours: Monday to Sunday, 10:00 AM to 8:00 PM
We will respond to your request as soon as possible.